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Savory Grape

Online Ordering Policies

We’re glad that you have decided to order online with us! The Savory Grape makes ordering wine for yourself, friends, family or business associates easy.  Whether it’s to say thank you for a job well done, or to send that perfect holiday gift, giving the gift of wine is always a hit.

In addition to ordering wine, you can also order Savory Grape gift cards, wine club memberships and wine baskets online.  Beer and spirits are not available for online purchase.

Before you shop, please take a moment to review all online ordering policies and out-of-state shipping policies.

If you have question, please contact a Savory Grape team member at 401-886-9463.

Customer Age Policy. You must be at least 21 years of age to order our products online. By ordering online you attest that you are at least 21 years of age. By law, you must show proper identification to verify that you are at least 21 years of age when you take receipt of wine that is shipped or delivered to you.

Credit Cards. For all online orders, we accept Visa, Mastercard, American Express.

Transaction Security. To fully ensure the security of your online payment, we use Sage Payment Solutions. Sage employs proven technology and procedures to transmit data safely and to safeguard consumer data. Sage Payment Solutions is PCI compliant, which requires diligent adherence to anti-fraud measures to protect merchants and consumers.

Thanks to Secure Socket Layer (SSL) authentication and encryption technology, you can enjoy the convenience of purchasing products from our online store with complete confidence that your credit card transaction will be processed securely. Click the Network Solutions Safe-Site seal above to verify our use of SSL and to read about our $1,000,000 guarantee.

Store Pick-up Information. If you wish to pick-up your online order at our shop, please select that option during the checkout process. Once your order is received, it will be ready for pickup the next business day, if placed by 5 PM.

Quantity Discounts. Purchase 6 to 11 bottles (any combination) and receive a 5% discount. Purchase 12 or more bottles (any combination) and receive a 10% discount

Out-of-Stock Policy. Because things happen, in some circumstances, you may place an order online at the same time as another customer, and therefore an item may show that it's available when in fact it may be out-of-stock. Should this occur, we will contact you immediately to discuss a replacement option. The Savory Grape also reserves the right to change vintages on wines priced under $25 prior to shipping without notification.

The Savory Grape Return Policy. Ensuring you are satisfied with your experience at The Savory Grape, whether shopping at the shop or on our website, is our top priority. If there is a problem with an order you received from us, please contact us immediately at 401-886-9463 or via email at jessica@thesavorygrape.com.

If you feel that wine you purchased from The Savory Grape is defective, corked or spoiled, we’ll provide you with a refund or credit of the net price of the wine and any paid sales tax, if accompanied by the original receipt within 30 days of purchase and the bottle of wine. Please write your name, phone number and address on the receipt for verification. Shipping charges are NOT refundable. Refunds will be made by crediting the original payment method.

In order for us to provide a refund or credit (minus shipping charges), The Savory Grape must arrange to have the bottle of wine returned to us. Please note: Shipping charges incurred for purchasing or returning wine to us is the responsibility of the customer and will NOT be reimbursed by The Savory Grape. By purchasing through The Savory Grape Web site, you agree to pay any shipping charges incurred by you.

Privacy Policy. We respect the privacy of our customers. Any information you provide to The Savory Grape through our online ordering forms will be used only to process your order and will not be sold to, or shared with, any other person or organization. We will send you our e-mail newsletter, only if you indicate on your order form that you wish to be added to our e-mailing list.